Reference

Open v90 Privacy Policy for India

Before you open an account, you can see how we collect, use and protect your data on v90.

DATA RIGHTSCOOKIE CONTROLREQUESTSINDIA
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v90 Open v90 Privacy Policy for India
REQUEST CHANNELS

Switch to the right support path

If you want to raise a privacy request, use the form inside your account, message us through in-page chat, or send it from your registered email address. We route the request to the right team, verify ownership before any change, and keep a record of what was done so you can follow it up later. If the request touches access or correction, we may ask for one extra check.

Team online

Account form

Send your privacy request from the form inside your account. We match it to your registered details before we change anything, so the action stays tied to the correct profile.

Registered email

If the form is not available, write from your registered email address. We may ask for a brief verification step before we share records or change sensitive details.

In-page chat

Use chat when you need a quick check on cookies, device signals or a record you want us to correct. The chat team logs the request and routes it to the right handler.

ACCOUNT SAFEGUARDS

Browse how we handle requests

This policy works alongside our account controls rather than sitting apart from them. We store only the records needed for service, fraud checks, dispute handling and legal duties, and we limit who…

Data use

We use account, device and support records only to run your account, verify activity and handle disputes or legal duties. We do not use them for unrelated purposes.

Cookies

Cookies store session state, language choice and basic site settings. You can clear them in your browser, but some pages may ask you to sign in again or reset preferences.

Security

We keep sign-in checks, device signals and short session timeouts to reduce unauthorised access. If something looks unusual, we may pause the request until you confirm it is you.

Retention

We keep records only for the period needed for account handling, audits, disputes and legal duties. After that, we remove them or turn them into non-personal records where allowed.

Access requests

You can ask for a copy or correction of certain records by contacting support from your registered account. We verify identity first, then share or update the data that can be changed.

Contact path

For privacy changes, use the in-account form or write from your registered email. If local law restricts a request, we will explain the limit and act on the parts we can.

Open common questions about this policy

These answers explain what we collect, why we use it, how long we keep it and how you can ask for a copy or correction. If your request involves security checks or a change to sensitive details, we may ask for proof that the account belongs to you before we proceed, where local law permits.

It covers the account data, device signals, cookies and support records we handle for your use of v90. It also explains why we keep some records after a session ends, where law allows.

We collect the details you submit at sign-up or later in support, plus browser, device and session data. If a payment record is needed to match a request, we keep that record too.

Cookies help us keep you signed in, remember language choices and recognise a returning session. They also help us spot strange behaviour. You can clear them in your browser at any time.

Yes. You can ask for a copy, correction or deletion of certain records where local law permits. We will first check that the request comes from the account owner or an approved contact.

We keep records only as long as needed for account handling, disputes, audits, fraud checks and legal duties. After that, we remove them or turn them into non-personal records where allowed.

Only staff and service partners who need the data for a defined task can see it. They must follow our access rules and may use the data only for that limited purpose.

If local law limits a request, we follow that rule and explain what we can still do. You can still ask support for the part of the request that is allowed.

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