Reference

Open Your Account With Clarity

These Terms and Conditions govern every interaction you have with v90 – from the moment you create an account to every deposit via UPI, Paytm or PhonePe, and…

Account EligibilityUPI & Paytm DepositsLobby Access RulesDispute ResolutionPolicy Updates

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Explore the Full Terms Before You Start

v90 Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

By creating and using an account on v90, you confirm that you have read, understood and agreed to these Terms and Conditions in their entirety. These terms set out the rules for account registration, fund management through UPI, Paytm and PhonePe, lobby access, promotional eligibility and

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dispute handling. We may update these terms periodically, and continued use of your account after any update constitutes acceptance. You are responsible for reviewing the terms each time they are revised. All access to our lobby – including slots such as Money Burst and Rocketon, and
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live table sessions – is subject to these terms. Where local law in your state or territory restricts access, those restrictions take precedence and your eligibility to use the platform depends on the laws applicable to you.

Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

REACH OUR TEAM

Browse Your Contact Options for Terms Queries

If any clause in these Terms and Conditions is unclear, or if you believe your account has been treated inconsistently with the terms, our support team is available to address your concern directly. We aim to respond within 24 hours for written queries and immediately for live chat contacts during operating hours.

Team online

Live Chat

Connect with our support team through the live chat window available in your account dashboard. We handle terms-related questions, account disputes and access concerns during staffed hours every day.

Email Support

Send a detailed written query about any clause in these Terms and Conditions to our support address. Written responses address your question with a documented trail you can refer back to anytime.

Help Centre

Our Help Centre contains clause-by-clause summaries of these terms, organised by topic – account rules, payments, disputes and data handling – so you can find the section relevant to your situation quickly.

HOW WE HANDLE THIS

Switch On Confidence: Data, Security and Your Account

These six points summarise how v90 approaches the obligations set out in these Terms and Conditions – covering data handling, account security, cookies, retention periods and how you can request changes or…

Data We Collect

We collect the account data you provide at registration – name, contact details and payment identifiers linked to UPI, Paytm or PhonePe. This data is used solely to operate your account, process transactions and meet any legal obligations applicable in India.

Cookie Policy

Our site uses session and preference cookies to keep your lobby settings and wallet selections intact between visits. You can manage cookie preferences through your browser settings at any time; disabling certain cookies may affect lobby functionality.

Account Security

Your account credentials are stored using industry-standard encryption. We do not share your password or payment details with third parties outside the processing partners needed to clear your UPI, Paytm and PhonePe transactions.

Retention Period

Account records, transaction logs and communication history are retained for the period required under applicable Indian financial and data regulations. After that period, data is deleted or anonymised in line with the terms stated at the time of your registration.

Requesting Changes

You have the right to request a correction or deletion of personal data we hold, subject to any legal retention obligations. Submit a written request via our support email and we will process it within the timeframe specified in these terms.

Who to Contact

For any formal concern about how your data is used or how these terms are applied to your account, contact our designated support lead through the Help Centre. All formal requests are logged and responded to with a written acknowledgement.

Get Answers on Our Terms and Conditions

These questions address the parts of the Terms and Conditions that account holders ask about most frequently – including account eligibility, payment rules, data rights and how to raise a dispute. Read these alongside the full terms for complete context.

Account eligibility depends on the laws applicable in your state or territory within India. Where local law permits access to platforms like v90, you may create an account. You are responsible for confirming that your use of the platform is lawful in your location.

All deposits via UPI, Paytm and PhonePe are processed under the payment terms set out in Section 4 of these Terms and Conditions. Deposits are credited to your account wallet once the payment rail confirms the transaction, which typically happens within a short window.

We will notify you of material changes via your registered contact details or a notice in your account dashboard. Continued use of your account after the effective date of any update means you accept the revised terms. You may close your account if you do not accept the changes.

Submit a written dispute via our support email with your account reference and the specific clause you believe was applied incorrectly. We acknowledge all formal disputes within 48 hours and aim to resolve them within the timeframe stated in the terms.

You have the right to request access to, correction of, or deletion of personal data we hold, subject to legal retention requirements. Submit your request in writing through our Help Centre and we will respond within the period specified in these Terms and Conditions.

If we identify a breach of these terms, we may suspend or close your account depending on the nature of the breach. Any funds held in your wallet at the time of closure will be handled in accordance with the account termination clause in the current terms.

These Terms and Conditions are subject to applicable law, and where access is permitted under local Indian law, those legal frameworks apply. Any legal questions about your rights under these terms should be assessed in the context of the laws applicable in your region.

Open Your Account With Clarity

Browse Your Contact Options for Terms Queries

Live Chat

Email Support

Help Centre

Switch On Confidence: Data, Security and Your Account

Data We Collect

Cookie Policy

Account Security

Retention Period

Requesting Changes

Who to Contact

Get Answers on Our Terms and Conditions

01 Who can open an account under these Terms and Conditions?

02 What rules apply to deposits made via UPI, Paytm or PhonePe?

03 Can v90 change these Terms and Conditions without notice?

04 How do I raise a dispute about how these terms were applied to my account?

05 What are my rights regarding personal data held under these terms?

06 What happens to my account if I breach these Terms and Conditions?

07 Which laws govern these Terms and Conditions?

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